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5 Things You Should Look for When it Comes Time to Pick a Disaster Restoration Company

No one wants to think about the day that their home is soaked by floods, battered by a hurricane, or scorched by flames.  But, if an emergency does strike, you will need a disaster restoration company that’s capable of getting you and your family back on your feet.

But, you’re not an emergency expert.  So, how do you tell a good disaster restoration company from a bad one? 

1. A good disaster restoration company does not ask to be paid up front

Quality disaster professionals will work first, and ask you to pay later.  By paying at the end, it encourages the company to get the job done right, and done quickly.  After all, when it comes to disaster restoration services, the faster they can work, the better!

2. A good disaster restoration company will work with your insurance company

Yes, you will have to file the insurance claim yourself.  However, good disaster restoration experts will work directly with your insurance adjuster to make sure that everything is taken care of.  Together, they can come to a fair price – that doesn’t leave you pay for a bunch of stuff out of pocket.

3. A good disaster restoration company offers a staff that is licensed, bonded, and insured

It sounds like common sense, but you wouldn’t believe how many phony experts there are running around without the right credentials.  If you wind up with workers that aren’t licensed, bonded, and insured, you can wind with sub-par, shoddy work.  Or, if one of the workers gets hurt working at your home, you could wind up being responsible for his medical bills.

4. A good disaster restoration company will provide you with references

Again, it sounds like common sense, but references can give you an idea of what kind of work you can expect.  It’s easy for a disaster restoration company to “talk the talk”; references enable them to “walk the walk”. 

Before you let anyone work on something as important as your home, you need to find out all you can about them.  If a company refuses to give you references, that’s a bad sign.

5. A good disaster restoration company has an owner that will personally answer your questions

Good companies start at the top – and the disaster restoration industry is no different.  In fact, good ownership is even more important when it comes to disaster restoration, because customers are usually in shock or emotionally upset when they need the services of disaster pros. 

A good company will have an owner who’s willing to answer your questions, and even show up to your home to make sure everything is running smoothly.